Since 2003, we have been making life easier for small and medium sized businesses. Our management and senior operations team have been in the industry for many years while most of our technicians are a ‘little younger’ and have joined us as university graduates.

We take great pride in our team and know that delivering a great service takes a lot more than great technical skills. Customer service abilities and a strong appreciation for the commercial role of IT in your business are as important as technical expertise, so we actively recruit and then develop everyone’s skills with these in mind. Dare we suggest, that some IT people out there, just don’t share our views on how important these things are (you may have met some of them!).

Our approach and values include,

• All our staff put customer service at the heart of their job
• Keep It Simple. There’s no place in our solutions for “technology for technologies sake”
• We speak normal language, not techno-babble
• Every one of our staff has a strong work ethic
• We encourage others to work to similar values and standards
• We work as a team

Here’s an example of what our customer’s think of us …

The technicians at Applied IT are friendly and approachable. They don’t use jargon and they go out of their way to help.
AD, www.p4fastel.co.uk